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How to Help Reduce False Alarm Calls

  • Know how much time you have to arm and disarm your Alarm system.
  • Know your Alarm system.  Know how to cancel a False Alarm Call. Know your Alarm System's Disarm/User Code.
  • Make sure everyone with a key to your home or business knows how to operate the Alarm Security system. Also, give them the Alarm codes.
  • Check for drafts in rooms that have motion sensor areas. Fans, heaters, air conditioners, or open windows can all cause drafts.
  • Do not leave any movable items in a room that has a motion sensor. Items include plants, curtains, balloons, holiday decorations, falling boxes, and moving signs.
  • Make sure that your pets are not left loose in areas that have motion sensors.
  • Before activating your Alarm system, make sure that all doors and windows are securely latched.
  • Keep motion detectors clean of all insects and spider webs.
  • Service and maintain your Alarm system regularly. Update aging and outdated equipment including batteries. Notify your Alarm Company immediately of any damage to your Alarm system.
  • Make sure your Alarm Company contacts you each time the alarm goes off. Also, make sure the Alarm Company has the current information for all contacts.
  • In the event of a false alarm, find out what caused it and take steps to ensure that it does not happen again.
  • If you have any questions about your alarm system, refer to your owner's manual or call your alarm company.
  • Make sure the Alarm Company sets the Alarm system on "test" while working on it.